Shipping Policy – SZNZ

At SZNZ, we are committed to providing a seamless and secure shopping experience, from the moment your order is placed until it reaches your doorstep. We ensure your items are delivered safely and efficiently through our trusted shipping partners.

Shipping Availability

SZNZ offers shipping coverage across all cities and regions within the Kingdom of Saudi Arabia without exception.

Whether you are located in a major city, a smaller town, or a remote area, we work closely with our delivery partners to ensure your order reaches you safely and on time.

Order Processing Time

Orders are processed and prepared within 4 hours of order confirmation.

Processing time does not include official public holidays or weekends.

During peak seasons or promotional periods, processing may take longer. Customers will be notified accordingly.

Delivery Time

Orders within Saudi Arabia are delivered within 1 to 4 business days from the shipping date.

Delivery times may vary depending on the destination city or region.

Shipping Fees

Shipping fees are calculated automatically at checkout and displayed clearly before payment.

Fees may vary depending on the destination city.

Shipping fees are non-refundable in case of returns.

Shipment Tracking

Once your order is shipped, you will receive a notification via email or SMS containing your shipment details and tracking number.

You may track your order directly through the courier’s website or via the “Order Status” page on our website.

Delivery Responsibility

Customers are responsible for providing accurate shipping information and contact details at checkout.

If delivery fails due to incorrect information or lack of response, the shipment will be returned to our warehouse.

The customer will bear the shipping and return fees.

Delivery will be attempted up to three times. If unsuccessful, the order will be canceled and refunded after deducting shipping costs.

General Notes

SZNZ is not responsible for delays caused by circumstances beyond our control, such as weather conditions or courier service disruptions.

We recommend inspecting your package upon delivery and contacting us immediately in case of damage or discrepancies.